Rogena is professional, precise, attentive to detail, and has excellent communication with me while working on my manuscripts." — Brooke Cumberland, USA Today and Amazon Bestselling Author  

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Service Agreement  (​You know... the Fine Print)

1. ACCEPTANCE OF SERVICE AGREEMENT

• By contracting the services of RMJ Manuscript Service LLC (also known as Rogena Mitchell-Jones Manuscript Service and Rogena Mitchell-Jones, Literary Editor or RMJMS and Two Red Pens Editing & Proofreading), the Author/Client indicates the acceptance and acknowledgment of terms and agreements detailed in this Service Agreement.

2. CONFIDENTIALITY & PUBLISHING RIGHTS 

• The copyright, together with all publishing rights to any manuscript submitted, shall remain the property of the Author. RMJ Manuscript Service LLC acquires no rights of ownership to the work hired to accomplish edit, formatting, or another service under this agreement. Confidentiality is of the utmost importance. 
• (Universal NON-DISCLOSURE AGREEMENT can be found HERE.)

3. DELIVERY OF MANUSCRIPT

• Author will deliver the Manuscript in either Word.doc or Word.docx (DOCX preferred) format via email to [email protected]. Editing will then be completed via MS Word Track Change.

4. PAYMENTS & REFUNDS

• RMJ Manuscript Service will issue invoices via PayPal or Payoneer. All fees will be invoiced in two payments unless other arrangements are agreed on in advance. For new Clients, the first payment is due when scheduled. For established clientele, first payment of 50% due at scheduling or no later than one month prior to estimated completion date, whichever comes first or as agreed between client and editor. The balance is due upon completion and prior to the final edits returned to Client and before formatting is completed. 
• All payments made by the Client are non-refundable without special circumstances agreed upon by Client and Editor prior to the start of the editing process. A minimum of 50% cancellation fee will be retained. Once the editing process has begun, all monies are non-refundable. (If a refund is necessary, please allow thirty days for refund to be issued.)
• A late fee of 20% per month will be charged for any and all payments not made within five (5) days of invoice due date unless arrangements are made in writing via email. Freelance entrepreneurs rely on knowing when payments are coming in. Please be respectful of this.  ​

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• IMPORTANT NOTE: If you reserve a slot for services with any independent contractor for editing, book cover design, formatting, proofreading, or other services needed to reach your goal of publishing, please inform them as soon as possible if a need should arise where you need to reschedule or cancel services. Please remember we as independent contractors plan our budgets based on scheduled work. 

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Last Updated June 18, 2018

5. INDEMNITY

• The only responsibility of RMJ Manuscript Service LLC is to provide in-depth editing services and/or formatting services, along with advice and/or suggestions to the Author of improvement to the manuscript. Manuscript Service will notify the Author of any legally questionable material as soon as it is discovered. Manuscript Service takes every effort to bring all such material to the attention of the Client. However, the Author/Client agrees to indemnify both Rogena Mitchell and RMJ Manuscript Service LLC from any and all claims, including legal fees arising from any alleged defamation or copyright infringement committed by the Author in creating the manuscript.

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6. LIMITATIONS

• Fact-checking not included. Will discuss for an additional fee.
• ​No guarantees are made as to the salability or marketability of the edited manuscript. Nor is there a guarantee that the manuscript will be completely error-free, though all efforts will be made to make it free of errors. (*see Guarantee below)​

7. GUARANTEE

• Some editors might try to guarantee a perfect manuscript. We all know there is no such thing, unfortunately. We all make mistakes as we are human.  While our goal is to provide you with a manuscript that is error-free, we cannot guarantee that your book will be perfect. Every book, including those from the top-5 publishing companies, has errors—and their manuscripts go through extensive developmental edits, stylistic edits, copy edits, and the proofreading process, with several sets of eyes looking over each detail of every book. What we do guarantee is a manuscript shined and polished ​with few grammatical errors. ​In the end, we are certain you will be pleased with the result. ​
• The manuscript and the editing provided are the property of the author. As owner, it is the author's responsibility to accept, reject, and otherwise, correct any and all errors, including those marked or missed by the RMJMS. Errors that make it to publication are that of the author. The author will not hold the editor responsible for any errors missed.

8. TERMINATION OF AGREEMENT

• Rogena Mitchell of RMJ Manuscript Service LLC or Author/Client has the authority to terminate the Agreement at any time by giving the other party a minimum of 14 days written notice.

9. ACKNOWLEDGMENT

• RMJ Manuscript Service requests acknowledgment of editing services provided in ebook and/or printed published work within the interior. The listing on the copyright page should contain the name, Rogena Mitchell-Jones, Literary Editor, RMJ Manuscript Service LLC, www.rogenamitchell.com. (REMEMBER: It takes a village to self-publish a book, so it's nice to always stand together and promote one another.)
• Rogena Mitchell-Jones also requests a print copy of any published work edited or formatted by RMJ Manuscript Service LLC. Shipping address available via email or private message. 

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​A signed contract for each manuscript is available upon request. Otherwise, emails detailing services, along with this Service Agreement, will be considered signed and binding. ​
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​*The reason contracts are not mandatory is because most RMJ MS LLC clients prefer everything discussed in detail via email and with a detailed description included on the invoice. ​We aim to please. ​If you want everything in writing, just ask. 
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 ​This Service Agreement acts as reassurance for both the Author and Editor. Simple and to the point; nothing too demanding or imperious.  

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Guarantee...

Some editors might try to guarantee a perfect manuscript. We all know there is no such thing, unfortunately. We all make mistakes as we are human.  While our goal is to provide you with a manuscript that is error-free, we cannot guarantee that your book will be perfect. Every book, including those from the top-5 publishing companies, has errors—and their manuscripts go through extensive developmental edits, stylistic edits, copy edits, and the proofreading process, with several sets of eyes looking over each detail of every book. What we do guarantee is a manuscript shined and polished ​with few grammatical errors. ​In the end, we are certain you will be pleased with the result. ​ (Please read above Service Agreement for full details.)
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The Extended Fine Print...

RMJ Manuscript Service LLC reserves the right to refuse any manuscript for any reason.  The copyright, together with all publishing rights to any manuscript submitted, shall remain the property of the Author. Rogena Mitchell-Jones Manuscript Service acquires no rights of ownership to the work hired to accomplish. We respect and support all authors and their work. Confidentiality is of the utmost importance.  "What we discuss, and your manuscript content, is none of your mother's business."  We take confidentiality very seriously, and your manuscripts will never be shared, copied, or transmitted without express written consent from you.  ​Read RMJ Manuscript Service LLC Public Non-Disclosure Agreement HERE.

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"It is easy to see Rogena cares and wants to help authors pursue their dreams. She is passionate about what she does, and it shows." —Bestselling Author Danielle Tara Evans